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Healthcare providers have a duty and responsibility to
keep patient/resident information confidential - a federal law requires
it. Failure to adhere to the provisions of the Health Insurance
Portability and Accountability Act of 1996 can result in fines and
penalties.
People often ask why this is necessary since
confidentiality is the cornerstone of healthcare. However, recent studies
indicate that many individuals believe that a member of the healthcare
professions has violated their privacy. All members of the healthcare
team, not just physicians and nurses, must keep health information
confidential. Anything healthcare practitioners hear, see, or create in
the course of their jobs must remain confidential.
Unlike the requirements of other regulatory bodies, the
rules and sanctions imposed by HIPAA are not just applicable to the
healthcare institution. The intent of the law was to ensure that all
individuals involved in the care of patients/residents recognize their own
responsibility for maintaining privacy and confidentiality of the
protected health information to which they have access. To ensure that
this is the case, the rules require formal education of all employees and
volunteers in the components of HIPAA as well as mandating that fines and
penalties for violations be applied to the individual who may commit a
breach. The criminal penalty for disclosing patient information without
malicious intent is up to $50,000 plus one year in prison.
If you have any questions about HIPAA please contact
Elena McNutt, the Privacy
Officer at Dukes Memorial Hospital. Her extension is 8012.

Privacy begins with YOU!
Points to Remember...
- Usually general patient information is NOT
confidential. This includes name and date of admission. If the patient
is admitted as "No Information" than no information may be given about
this individual.
- Only share patient information with other healthcare
workers on a "need-to-know" basis.
- Never share written or spoken patient information
with strangers or anyone else without prior written consent from the
patient. Even a patient's family members may not be privy to patient
information.
- Never discuss patient information in public hallways,
waiting areas or even in patient rooms when others can overhear.
- Do NOT discuss such information in social settings,
such as restaurants, sports arenas, shopping centers, or parties.
- Be very careful when using cellular and cordless
phones. ANYTHING you say can be heard by people operating police
scanners - and that includes reporters who routinely monitor police
radio frequencies.
- NEVER leave private medical information on anyone's
voice mail or home answering machine. If the wrong person comes across
this information, it can lead to problems for patients, especially
people in abusive situations.
DO NOT use office voice mail as a secure form of communication. It can
be breached.
- Keep medical records in secured areas. Always secure
computer data after use.
- NEVER allow another employee to use your computer
identification. Each employee who needs an ID & Password will be
assigned one by the Information Services Department. Each employee
identification allows access to only designated information within the
system.
- REMEMBER, patients have the right to request
confidential communication of their health information.
- Sensitive information concerning personnel and
management issues will be kept strictly confidential.
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