Billing & Insurance
Let us assist you.
Your procedure is over, your stay with us has ended, but now you may have additional paperwork to fill out. We can help. From forms and financial questions to working with Medicare or your insurance provider, Dukes Memorial Hospital is as passionate about assisting patients with what happens after a medical procedure or emergency as with the care that occurs during it. Use the information in this section to help the billing and payment process go smoothly.
What's the billing process?
We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after insurance has paid its portion, the account is not taken care of, we'll look to you for final settlement of your bill.
Otherwise, we accept:
- Money Order
- American Express
If you can't pay your bill, we can help. You may be eligible for financial assistance programs. Contact our Financial Counselor at (765) 472-5341 (765) 472-5341 .Questions?
Have your patient number and date of the hospital visit you have a question about handy, and contact us at (888) 667-2770 (888) 667-2770 .
If you have insurance:
Dukes Memorial Hospital accepts a wide range of insurance providers.
Contact Patient Accounts at (888) 667-2770 (888) 667-2770 , if you have questions or don't believe your provider is included.
If you don't have insurance:
No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.
(765) 472-5341 (765) 472-5341
Monday through Friday, 8 a.m.-8 p.m.